Covid 19 Safety Measures
*** SAFETY CHANGES ***
Sanitiser stations – we have installed a large amount of new sanitiser stations across the building including free standing, automatic stations at the front of reception and outside each toilet. We also have station attached to various walls throughout the premises. Customers are encouraged to use these as much as possible during their visit and in particular, before and after using any of Fun Factors equipment.
Lowered Capacity – to help control social distancing in the Fun Factor we have lowered the capacity of our equipment and amended our online and in-house booking system to reflect these changes.
Controlled Social Distancing Measures – we have installed a new one-way system for entry and exit to the Fun Factor to aid social distancing and manage walking directions for both our staff and customers. We have also separated all of our seating around the park and encourage families to stick within their ‘household bubbles’ when visiting.
Opening Hours – The Fun Factor will be closing half an hour earlier Monday- Friday to allow for extra cleaning time when closing. Aside from this we have kept our opening hours the same as we are aware that due to the reduced capacity, it will enable customers more freedom in terms of when they can visit and ensure they can secure a slot on the day they wish to visit.
Cleaning Regime – We have maintained our vigorous cleaning regimes and increased our staffing hours (despite the lowered capacity) to help provide a clean and safe environment with a higher focus on high contact point areas. At times some of the equipment will be out of action due to enhanced cleaning however, due to the size of the premises and its features this should not have much of an impact on your visit.
Staff Training – All of Fun Factors staff members have undertaken refresher training with a high focus around new procedures relative to COVID-19
Sneeze Guards – we have installed plastic sneeze guards in our Reception and Café serving areas
Signage – We have installed new signage all around the building to emphasize the desire for customers to follow our new COVID friendly procedures.
*** CUSTOMER INFORMATION ***
We are currently not accepting walk in bookings. All booking must be made online by clicking here.
We ask all customers who are feeling unwell or showing symptoms of COVID-19 to stay away from the park
Contactless payments are encouraged however, we will still be accepting cash payments